Project Delivery Phase
Key Focus | Key Process Steps | Key Milestones | Important Things to Do Now
Key focus: Deliver it to the customer!
This phase is where the actual product or process is deliverd to the end customer. They key element here is gaining customer acceptance of the project. All critical stakeholders must be involved.
Key Process Steps
- Implement deliverables
- Launch new products, processes and systems
- Ensure that user support is in place
- Check that the customer is happy with what is being delivered
- Train people
Key Milestones
- Signed customer acceptance report
- Training delivered
- New product live
- Support arrangements in place
- Phase review
Important Things to Do Now
- Communicate with critical stakeholders
- Keep notes of all discussions
- Get signed acceptance of delivery from the end customer
